Terms of use.

Scope and provider

These terms apply to the use of the PureFlight app. They are meant for golf teachers, coaches and academies who use PureFlight to work with their students. You accept them in the app before you start working with PureFlight.

Licence and subscription

You get PureFlight through the App Store. The licence is governed by Apple's standard Licensed Application End User License Agreement (EULA). These Terms of Use are additional terms.

PureFlight Pro is an auto-renewing subscription purchased through the App Store. The price, billing period and any introductory offer are shown before you confirm the purchase. Free trials apply only where you are eligible and on the terms shown at purchase. Unless cancelled, the subscription renews automatically. You manage and cancel it in your Apple Account settings. Apple handles payment and renewal.

Assistance – the professional decides

PureFlight provides assistance: measurements from the launch monitor, values calculated by the app and comparisons with published reference data. The app distinguishes between measured values, calculated values (for example from a ball-flight model) and reference or guide values, and indicates their origin where it matters for the assessment. Calculated values and reference values are approximations. The judgement is made by the professional using the app, with their experience and trained eye. The data helps them get oriented faster, better and more professionally.

PureFlight does not give medical advice. Screening results and body measurements do not constitute a medical diagnosis. Pain or injuries should be assessed by a doctor or physiotherapist.

Your students' data

You enter your students' data yourself; the app stores it on your device. It only leaves the device through functions you turn on or trigger yourself: data backup to a cloud folder of your choice, exports, PDF reports, sharing and error reports. For this data, you as the coach or academy are the controller under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR.

• Before you enter data about a student, you obtain their consent with a signature using the consent form provided in the app – for minors, that of their parents or guardians.
• You inform your students about the processing and fulfil their rights; for each student the app offers “Export data” and “Delete student completely” for this.
• “Delete student completely” applies to this device and to the connected data backup. It does not cover error reports already sent, exports, PDF reports and other files shared or saved outside the app, older backup files in the cloud folder, or videos saved to the photo library. Delete these where they are stored; to have data from error reports deleted, write to support@pureflight.golf.
• You protect your device with a passcode.

Details are in the privacy policy.

Error reports

Error reports are voluntary. The app compiles the report; before sending you see the email text and the list of attachments. Only when you tap “Send” does the app transmit the report, encrypted, to a PureFlight service (api.pureflight.golf), which sends it through the email service of Cloudflare, Inc. (Cloudflare Email Service, USA) to support@pureflight.golf (PUREFLIGHT). The service only accepts reports addressed to the support address and does not store report contents; without a network the report stays on the device until you are online again. Alternatively you can send the report with your mail app, share it or copy it as text. Report PDFs to your students (“By email”) are sent by the app the same way, directly to the address you confirm; the sender is PureFlight on behalf of your academy and replies go to your profile email. Nothing is sent without your action.

Compiled automatically: technical information about the app, the device and the settings, the last steps in the app with times, any crash and hang diagnostics from iOS (MetricKit), counts (e.g. students, shots) and – if TrackMan or GCQuad is connected directly – the technical connection log of that launch monitor, including measured values of individual shots without names. Your name and email from your coach profile are included by default; you can switch them off before sending. In the steps, the connection log and your description, the app automatically replaces recognised student names, email addresses, phone numbers and file paths.

Added voluntarily by you: your description, a screenshot (only if you tap “Attach screenshot”; it shows the screen behind the report window) and the “Data for this issue” file – only if the student's consent covers passing data to the support and you turn on “Attach data for this issue”: the student's name and playing hand, the last 5 shots with raw values, the device, units and the state of the module.

Your care: do not include student photos, videos, health information or unnecessary identifying data in error reports. Check optional screenshots, descriptions and attachments before sending and redact or remove anything that is not needed. The automatic name removal only covers text, not images. The full list is in the privacy policy under “Error reports”.

Data processing terms for error reports

These terms apply between you as the controller and PUREFLIGHT as the processor (Art. 9 FADP, Art. 28 GDPR) as soon as you accept them in the app.

• Subject and purpose: if an error report contains personal data of your students, PUREFLIGHT processes it solely to analyse and fix the error. A report can only contain the “Data for this issue” file if the student's consent covers passing data to the support.
• Type of data and data subjects: your students' data from the “Data for this issue” file (name, playing hand, the last 5 shots, state of the module) and any personal data you voluntarily include in the description, screenshot or attachments. The app does not compile photos, videos or health information automatically; you do not include them (see Error reports).
• Instructions: PUREFLIGHT processes the data only on your documented instructions: these terms and the sending of the report for the purpose of fixing the error. If PUREFLIGHT considers that an instruction infringes data protection law, it informs you without delay.
• Confidentiality: PUREFLIGHT treats the data confidentially, does not use it for any other purpose and does not disclose it to third parties, except to the sub-processors listed below or where required by law. All persons who can access the data are bound by confidentiality.
• Sub-processors: you give PUREFLIGHT general authorisation to engage sub-processors. They are currently:
  • Cloudflare, Inc., USA – Cloudflare Email Service (sending error reports from the app to the support address and report PDFs to your students) and Cloudflare Email Routing (forwarding of the address support@pureflight.golf). The transfer to the USA is based on the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework.
  • Gmail (Google Ireland Ltd., Ireland; processing also by Google LLC, USA) – the mailbox to which the messages are forwarded and in which they are stored.
  PUREFLIGHT informs you in advance of any intended changes (on this page and with a new version of these terms in the app). You can object on data protection grounds within 30 days of being informed; you then stop sending reports this way, and PUREFLIGHT deletes the data from your previous reports at your request. PUREFLIGHT imposes on each sub-processor, by contract, data protection obligations equivalent to those in these terms.
• Security: PUREFLIGHT protects the data with appropriate technical and organisational measures and informs you without undue delay if a data security breach affects data from your reports, with the information you need for your notification obligations.
• Assistance: where data from error reports is concerned, PUREFLIGHT helps you respond to requests from data subjects to exercise their data protection rights (for example access or erasure), with data security, with notifying data security breaches to the supervisory authority and to data subjects, and with any data protection impact assessment and prior consultation of the supervisory authority.
• Return and deletion: once the fix is complete, PUREFLIGHT deletes the data or, at your choice, returns it to you and then deletes the remaining copies. Unless instructed otherwise, the data is deleted at the latest 12 months after the report was received. This also applies to cases that are abandoned or not pursued, to attachments and to downloaded copies. In backup copies the data is deleted at the latest when the backup cycle expires. Data that PUREFLIGHT must retain under a legal obligation is excepted; it is used for that purpose only.
• Evidence and audits: on request, PUREFLIGHT provides you with the information needed to demonstrate compliance with these terms and allows reasonable audits by you or an auditor appointed by you and bound by confidentiality – as a rule by written information, otherwise by arrangement with reasonable notice.

Liability

PureFlight provides orientation; the professional decides. Measurements depend on the launch monitor, and calculations and guide values may differ from reality. To the extent permitted by law, PUREFLIGHT is only liable for damage caused intentionally or by gross negligence. Back up your data regularly.

Changes

We update these terms when the app or the law changes. You accept a new version again in the app before you continue working. The accepted version and the date of your acceptance are shown in the app under Settings › Subscription & Legal.

Governing law and place of jurisdiction

Swiss law applies. The place of jurisdiction is the provider's place of business, unless the law provides for another mandatory place of jurisdiction. If you have questions, write to support@pureflight.golf.